Answer customer questions in real-time

Engage with visitors, deliver real-time support to customers
March 6, 2019 by
Answer customer questions in real-time

Do it live!

Convert more visitors into leads and customers

Chat online with customers 

and website visitors in real time.

No need for a special chat server, 
everything is done through your website.

Provide your visitors with information in a fast and simple way - direct chat with customers on your website has never been easier!

Odoo text and image block
Odoo image and text block

Select your audience

Provide direct chat to a specified target

Filter your audience by country and provide better customer service by engaging with your customers and website visitors using the right language and tone.

Accessible from anywhere

Chat from within any module

Keep conversation with your customers in Odoo to allow multitasking when looking for important information in the backend. Access all information the same time the conversation window is open so you can give accurate and precise answers.

Odoo - Sample 1 for three columns
Odoo - Sample 2 for three columns


Improve your level of service

Make sure to keep customers satisfied

Gather customer feedback to improve the quality of your service with a simple rating tool for live chat sessions. Customers simply have to rate the conversation after their questions have been answered.

Answer more quickly with templates

Use pre-written answers to be faster

Spend less time on frequent questions by inserting pre-written answers using simple keyboard shortcuts. Customize answers and add as many shortcuts as you like.

Answer customer questions in real-time
Admin March 6, 2019
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